Viewer Not Always Updating with Condition Symbols

(Doc ID 2360132.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

You are seeing an issue where some operators are not seeing crews in the viewer, and others are. The issue appears random.
 
You saw this issue some during Performance Testing, where an operator can see the trucks in Viewer 2 but not in Viewer 1.

Cause

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