Your Password has been reset, however the e-mail notification failed to launch. Please contact your system administrator.

(Doc ID 2364241.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Clinical - Version 5.0.1 and later
Oracle Clinical Remote Data Capture Option - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

Reset password on RDC trows error :

"Your Password has been reset, however the e-mail notification failed to launch. Please contact your system administrator."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms