GL Only Calculated Adjustment Type Calculated Adjustment Amounts Are Not Being Reflected

(Doc ID 2364902.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.2.0 version, FT - Financials

GL Only Calculated Adjustment Type Calculated Adjustment Amounts are not being reflected

When a GL Only Adjustment Type (i.e. uses the ADJT-GL Adj FT Creation algo) is configured to be a calculated adjustment, the adjustment amount is not reflected on the adjustment (i.e. adjustment amount is set to zero). This prevents the bill print vendor from displaying the amount for company usage.

Note that when a GL Only Adjustment Type is configured to be a non-calculated adjustment, the adjustment amount is reflected on the adjustment.

Cause

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