Payment Portal Gives A System Error When Trying To Make A Payment For A New Account
(Doc ID 2369473.1)
Last updated on DECEMBER 15, 2023
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]Information in this document applies to any platform.
Symptoms
Payment Portal gives a system error when trying to make a payment for a new account.
When a new account is started, and hasn't billed yet, the payment portal throws an error when the Add Payment button is clicked.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |