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Payment Portal Gives A System Error When Trying To Make A Payment For A New Account (Doc ID 2369473.1)

Last updated on MARCH 08, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Payment Portal gives a system error when trying to make a payment for a new account.

When a new account is started, and hasn't billed yet, the payment portal throws an error when the Add Payment button is clicked.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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