Accepted Incidents No Longer Accessible, Do Not Appear In AIDE (Access Incidents Details Extract) Report
(Doc ID 2371193.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Application Access Controls Governor - Version 8.6.5 and laterInformation in this document applies to any platform.
Symptoms
On : 8.6.6.6000 version,
ACTUAL BEHAVIOR
---------------
Control incidents that were accepted after a control was last run are no longer accessible either through viewing directly Control Monitoring > Incident Review or through the Access Incident Details Extract Report.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Accept incidents for control.
2. Review the accepted incidents under Manage Incident Results.
3. Access Incidents Details Extract Report fails with error An error occurred while generating the report.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot review accepted incidents.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |