My Oracle Support Banner

Duplicate Transaction ID for Payment (Doc ID 2371740.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


The user noticed duplicated Trans_ID present in payment authorization event (event_billing_payment_t table command =2).
The trans_id duplicates occurred only when there was a payment that could not complete so pin_recover picked it, and at same time, someone did the payment via front end. Somehow the trans_id generated was the same for both payments.
The user only noticed a few records with duplicated trans_id for payment a year, and issue is not reproducible in a test environment. 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.