Database Indexes To Correct Performance Issues With Alert, CDI KPI Summary and Activity Search Zones In MWM

(Doc ID 2378834.1)

Last updated on APRIL 03, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.2.0.3.1 [Release 2.2]
Information in this document applies to any platform.

Symptoms

On :  2.2.0.3.13 version, System Wide

End users reported slowness in Alert, CDI KPI Summary and Activity Search zones and dispatching is greatly impacted.  OEM is showing a SQL that is always running and further analysis shows it needs an index created.

Cause

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