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Jmx Does Not Work With/Behind Firewall (Doc ID 2379001.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Framework - Version 4.2.0.3.0 to 4.3.0.5.0 [Release 4.2 to 4.3]
Management Pack for Oracle Utilities - Version 12.1.0.3.0 and later
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Manager (OEM) Plug in - Application management pack needs a working Java Management Extensions (JMX).

JMX works fine without firewall, otherwise not.
The Customer is facing this issue in Customer Care and Billing (CCB) v.2.5.0.2.0, Framework (FW) version 4.3.0.2.0.

Steps To Reproduce:

When a firewall is enabled and the configured JMX port is allowed through the firewall, the connection through JMX does not work.
  - com.sun.management.jmxremote.port
  - com.sun.management.jmxremote.rmi.port

Cause

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In this Document
Symptoms
Cause
Solution
References


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