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Control Central Search Not Showing Correct Results (Doc ID 2380599.1)

Last updated on SEPTEMBER 22, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.6]
Information in this document applies to any platform.


On : Customer Care and Billing (CCB) version, CNT - Control Central

Control Central search not showing correct results

User upgrading from CCB2.4 to CCB2.6.
The control central search in behaving differently in CCB2.6

There are multiple premises (10 No.s) with address starting “18702 N 101ST ST STE”.
When searching with this address in Control panel, It is resulting only one premise.

But in CCB2.4 it is displaying all premises.

Note: These Premises created using premise replicator.


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