Control Central Search Not Showing Correct Results
(Doc ID 2380599.1)
Last updated on MARCH 04, 2019
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : Customer Care and Billing (CCB) 2.6.0.0.0 version, CNT - Control Central
Control Central search not showing correct results
User upgrading from CCB2.4 to CCB2.6.
The control central search in behaving differently in CCB2.6
There are multiple premises (10 No.s) with address starting “18702 N 101ST ST STE”.
When searching with this address in Control panel, It is resulting only one premise.
But in CCB2.4 it is displaying all premises.
Note: These Premises created using premise replicator.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |