My Oracle Support Banner

GRC 8.6.x : Not able to import Control - Errored : Failed to deserialize the object (Doc ID 2381161.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Oracle Application Access Controls Governor - Version 8.6.6 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.6 version, Application Access Contr. Gov.

When attempting to Import Control
the following error occurs.

ERROR
-----------------------
2018-03-28 08:31:37,176 WARN [el.Default (self-tuning)'] ConnectorConfigPropertyDescriptor:193 Cannot find resource bundle for class oracle.apps.grc.dataservices.etl.AbstractJDBCConnectorConfig, and locale = en_US
2018-03-28 08:31:37,177 WARN [el.Default (self-tuning)'] ConnectorConfigPropertyDescriptor:193 Cannot find resource bundle for class oracle.apps.grc.appservices.impl.connector.ImportCustomBOConnectorSpec$XLSConfig, and locale = en_US
2018-03-28 08:33:37,180 ERROR [el.Default (self-tuning)'] ControlsManageBean:518 oracle.apps.odin.utils.serialization.SerializationUtilException: Failed to deserialize the object: null
2018-03-28 08:34:12,181 ERROR [el.Default (self-tuning)'] ControlsManageBean:518 oracle.apps.odin.utils.serialization.SerializationUtilException: Failed to deserialize the object: null
2018-03-28 08:39:22,471 ERROR [el.Default (self-tuning)'] GlobalConditionsBean:311 oracle.apps.odin.utils.serialization.SerializationUtilException: Failed to deserialize the object: null
2018-03-28 08:42:52,852 INFO [el.Default (self-tuning)'] GrcSecurityService:2153 isComponentEnabled -> pBusinessEntity name : Buss ID : pComponentKey : myDataRoleName : Object name -- null : 0 :


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Continuous Control Management
2. Click on Mange Controls
3. Click on Actions --> import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to Import Controls.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.