GRC 8.6.x : Not able to import Control - Errored : Failed to deserialize the object (Doc ID 2381161.1)

Last updated on OCTOBER 10, 2023

Applies to:

Symptoms

On : 8.6.6 version, Application Access Contr. Gov.

When attempting to Import Control
the following error occurs.

ERROR
-----------------------
2018-03-28 08:31:37,176 WARN [el.Default (self-tuning)'] ConnectorConfigPropertyDescriptor:193 Cannot find resource bundle for class oracle.apps.grc.dataservices.etl.AbstractJDBCConnectorConfig, and locale = en_US
2018-03-28 08:31:37,177 WARN [el.Default (self-tuning)'] ConnectorConfigPropertyDescriptor:193 Cannot find resource bundle for class oracle.apps.grc.appservices.impl.connector.ImportCustomBOConnectorSpec$XLSConfig, and locale = en_US
2018-03-28 08:33:37,180 ERROR [el.Default (self-tuning)'] ControlsManageBean:518 oracle.apps.odin.utils.serialization.SerializationUtilException: Failed to deserialize the object: null
2018-03-28 08:34:12,181 ERROR [el.Default (self-tuning)'] ControlsManageBean:518 oracle.apps.odin.utils.serialization.SerializationUtilException: Failed to deserialize the object: null
2018-03-28 08:39:22,471 ERROR [el.Default (self-tuning)'] GlobalConditionsBean:311 oracle.apps.odin.utils.serialization.SerializationUtilException: Failed to deserialize the object: null
2018-03-28 08:42:52,852 INFO [el.Default (self-tuning)'] GrcSecurityService:2153 isComponentEnabled -> pBusinessEntity name : Buss ID : pComponentKey : myDataRoleName : Object name -- null : 0 :


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Continuous Control Management
2. Click on Mange Controls
3. Click on Actions --> import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to Import Controls.

Cause

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