How To Delete Cases That Have Reports Submitted To Japan (Doc ID 2383602.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.2 and later
Information in this document applies to any platform.

Attempting to delete cases which have reports submitted to Japan results in the following error:

Reports have been submitted to a Japanese authority, please create an action item for a Japanese user to delete this case

This poses a problem as there are no active Japanese users. How can these cases be deleted?

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In this Document

Symptoms

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