Refund Not Working As Expected For Backdated Cancellation Of Product With Cycle Arrears Event (Doc ID 2389098.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
Refund not working as expected for backdated cancellation of product with Cycle Arrears event.

EXPECTED BEHAVIOR
Should be able to generate the correct refund in case of cancelling cycle arrears product.

STEPS
1. Create a cycle_arrear product.
2. Jan 1 : create a customer and purchase the above product.
3. Feb 1 : run billing.
4. Mar 1 : run billing.
5. Apr 1 : run billing.
6. May 1 : do not run billing, go to pin_billd directory and run "pin_cycle_fees -regular_cycle_fees" to run partial billing.
7. Set the end dates of the product to Mar 25th.
8. Cancel the product on Mar 25th.
9. Jun 1 : run billing.

One can see improper refund.

Cause

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