Refund Not Working As Expected For Backdated Cancellation Of Product With Cycle Arrears Event

(Doc ID 2389098.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.18.0 version, Subscription Management

ACTUAL BEHAVIOR
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Refund not working as expected for backdated cancellation of product with Cycle Arrears event.

EXPECTED BEHAVIOR
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Should be able to generate the correct refund in case of cancelling cycle arrears product.

STEPS
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1. Create a cycle_arrear product.
2. Jan 1 : create a customer and purchase the above product.
3. Feb 1 : run billing.
4. Mar 1 : run billing.
5. Apr 1 : run billing.
6. May 1 : do not run billing, go to pin_billd directory and run "pin_cycle_fees -regular_cycle_fees" to run partial billing.
7. Set the end dates of the product to Mar 25th.
8. Cancel the product on Mar 25th.
9. Jun 1 : run billing.

One can see improper refund.

Cause

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