When Importing a User in P6 EPPM via LDAP the 'Create Resource' Option Does Not Populate with Resources

(Doc ID 2389433.1)

Last updated on MAY 04, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.12.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
------------------------
When attempting to use the 'create resource' option when importing a user from LDAP no resources are available to be selected.

EXPECTED BEHAVIOR
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Resources to be available to select when using the 'create resource' option.

STEPS
--------
The issue can be reproduced at will with the following steps:
 1.  Login to P6 EPPM Web go to 'Administer > User Administration'.
 2.  Select 'Add > Users from LDAP'.
 3.  Search for the desired user (UID=USER).
 4.  Move the user from the left side to the right.
 5.  Select the 'create resource' box.
 6.  No resources populate the list, chose both 'Active Resources' and 'All Resources'.

NOTE: Viewing by 'Primary Role', 'Resource Code' and 'Resource Team' all display results.

Cause

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