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Uploaded Adjustments Are Not Frozen When The Option Is Freeze At Bill Completion (Doc ID 2391433.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, ENV - Environment

Uploaded adjustments are not frozen on bill completion if they have approval profile attached to it.

The uploaded adjustments through the base adjustment upload batch and the frozen option is freeze at bill completion. Adjustment type also have the approval profile attached to it. Such adjustments are not getting frozen on bill completion and awaits manual approval. However the adjustments created by batch process should be frozen without approval even in case they ave approval profile attached to them.

TITLE: Adjustments loaded into Upload Staging table should be frozen irrespective of approval profile during billing process

1 Scenario - Adjustment Type options are (1) Freeze At Bill Completion (2) With Approval Profile
a. Expected Results: Batch C1-ADUP2 will set the Adjustment to ‘Freezable’. When next bill is generated, this adjustment is set to ‘Frozen’ and swept to the next bill.
b. Actual Results: Batch C1-ADUP2 will set the Adjustment to ‘Freezable’. When next bill is generated, this adjustment remains ‘Freezable’ and NOT swept to the bill.

Cause

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