Windows 10 MCP Hang Due To Updates From Host
(Doc ID 2393994.1)
Last updated on MARCH 08, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 126.96.36.199.0 and later
Oracle Real-Time Scheduler - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
MCP - Mobile Communication Platform
MWM - Oracle Utilities Mobile Workforce Management
ORTS/ORS/ERTS - Oracle Real-Time Scheduler
BO - Business Object
In the Windows 10 MCP, when the user clicks on an item from the task list and the data has been updated by the host (e.g. activity comments) and then the user clicks the Enroute button, an error is displayed "BO state cannot be changed due to version mismatch!"
When back button is clicked, the task list displays the loading circle icon and it hangs.
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