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Windows 10 MCP Hang Due To Updates From Host (Doc ID 2393994.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 and later
Oracle Real-Time Scheduler - Version 2.3.0.1.0 and later
Information in this document applies to any platform.

Symptoms

In the Windows 10 MCP, when the user clicks on an item from the task list and the data has been updated by the host (e.g. activity comments) and then the user clicks the Enroute button, an error is displayed "BO state cannot be changed due to version mismatch!"

When back button is clicked, the task list displays the loading circle icon and it hangs.

Changes

 

Cause

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