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Planning Data Pull In Non-RAC Environment Still Failing With 'Planning Data Pull process failed when waited for workers' acknowledgment of COMMIT.' (Doc ID 2394783.1)

Last updated on MAY 09, 2024

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Data Collections, the following error occurs in the Planning Data Pull/Worker (MSCPDP/MSCPDPW)...

ERROR
-----------------------
Planning Data Pull process failed when waited for workers' acknowledgment of COMMIT.

All Planning Data Pull Workers have the errors:
23-APR 21:19:26 : User-Defined Exception
23-APR 21:19:26 : Error_Stack...
23-APR 21:19:26 : ORA-06510: PL/SQL: unhandled user-defined exception

23-APR 21:19:26 : Error_Backtrace...
23-APR 21:19:26 : ORA-06512: at "APPS.MSC_CL_PULL", line 1613

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Data Collections

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot continue with planning.



Cause

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In this Document
Symptoms
Cause
Solution


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