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Add Bundle Export Takes A Very Long Time To Load And Maintenance Object List Is Empty. (Doc ID 2399375.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.6]
Oracle Utilities Framework - Version to [Release 4.3]
Information in this document applies to any platform.


On :CCB version, ENV - Environment

Add Bundle Export takes a very long time to load and after loading the Maintenance Object List is empty.

Add Bundle Export takes a very long time to load and Maintenance Object List is empty.
Sometimes it would not even load at all.
This issue happens when the browser used is IE11 on Windows 10 machine.

Add Bundle Export loads as expected.

The issue can be reproduced at will with the following steps:
1.Search Menu > Add Bundle Export

The issue has the following business impact:
Add Bundle Export page does not work on IE 11




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