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Since The Change In Daylight Savings Crews Cannot Login Before 8am (Doc ID 2403640.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.8 to 2.2.0.3.13 [Release 2.2]
Oracle Real-Time Scheduler - Version 2.2.0.3.8 to 2.2.0.3.13 [Release 2.2]
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

ARU - Automated Release Updates

Since the change in Daylight Savings our crews cannot login before 8am. Only certain crews are able to log in before. Seems like 7:45-50 is when they are being allowed to login.
Devices are returning Server is unavailable error

ERROR
-----------------------
Server is unavailable error

Specific error : Alert
Error response received from the server.

Changes

 

Cause

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