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High Level Messages Sent from Custom Adapter do not Reach NMS Clients (Doc ID 2410192.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.4 and later
Oracle Network Management for Utilities - DMS - Version 1.11.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 1.11.0.4.43 version, Web Workspace

The customer has a custom SCADA adapter that sends a high level message to the NMS clients indicating whether the SCADA system is up or down.
They have configured an indicator in web workspace that shows red if the SCADA system is down, and green if the SCADA system is up.

The SCADA indicator on the NMS screen is red instead of green, even though the interface is working

The NMAdapter log had a number of these error messages:

 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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