Copy Case sets CASE_MASTER.FOLLOWUP_DATE to Old Significant Follow-up Date (Doc ID 2410398.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

When a case is having multiple Significant Follow-ups and Copy Case is performed, on the copied case, report Due Date is not set based on the case's latest Significant Follow-up Date.

HOW TO REPEAT:
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1) Create a new spontaneous case wit Initial Receipt Date = 10-JAN-2018.
2) Enter data for the case. Save.
3) On Case Form >> General, manually add a Significant Follow-up with Follow-up Date = 20-JAN-2018. Save.
4) On Case Form >> General, manually add one more Significant Follow-up with Follow-up Date = 25-JAN-2018. Save.
5) Copy the case by Case Actions >> Copy.
6) Save the copied case.
7) Open the original case and lock the case for reporting.
8) Open the copied case and lock the case for reporting.
9) Open the original case and go to Case Form >> Regulatory Report. An Initial report has been scheduled by AG-service. The report's Due Date has been calculated by the latest Follow-up Date correctly.
8) Open the copied case and go to Case Form >> Regulatory Report. An Initial report has been scheduled by AG-service. The report's Due Date has not been calculated by the latest Follow-up Date but has been calculated by earlier Follow-up Date incorrectly.

Changes

Cause

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