Troubleshoot Mobile Sync Gateway Push Notifications

(Doc ID 2416135.1)

Last updated on JULY 04, 2018

Applies to:

Oracle Communications Mobile Synchronization Gateway - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Goal

Microsoft® Exchange ActiveSync direct push technology enables Mobile Synchronization Gateway to keep data on mobile devices synchronized with the data
on Messaging Server, Calendar Server, and Contacts Server hosts. In this document you can find basic troubleshooting steps to help investigate push notification issues.

Solution

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