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Core Generated During Product Cancellation (Doc ID 2421063.1)

Last updated on APRIL 03, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.4.0.22.0 version, Subscription Management

Issue is that, when a purchased product is cancelled, it errors and generates a core file.

Steps to reproduce:

1) Cancel a purchased product for an account with PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT.
2) The process errors with core.

See the following in gdb_trace :

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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