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DMW Database Connection to InForm Database is Failing with Hostname Unreachable (Doc ID 2426278.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences InForm - Version 6.0 and later
Oracle Life Sciences Data Management Workbench - Version 2.3.0 and later
Information in this document applies to any platform.

Symptoms

 Customer submitted an AMS ticket to configure the InForm trial for DMW Integration.  The ticket indicated to supply the configuration details via SFTP.

 Customer tries to connect to the InForm DB from DMW database server but when they telenet to the IP address of the InForm server they get hostname unreachable.

 

Cause

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In this Document
Symptoms
Cause
Solution

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