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DMW Database Connection to InForm Database is Failing with Hostname Unreachable (Doc ID 2426278.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Health Sciences InForm - Version 6.0 and later
Oracle Health Sciences Data Management Workbench - Version 2.3.0 and later
Information in this document applies to any platform.

Symptoms

 Customer submitted an AMS ticket to configure the InForm trial for DMW Integration.  The ticket indicated to supply the configuration details via SFTP.

 Customer tries to connect to the InForm DB from DMW database server but when they telenet to the IP address of the InForm server they get hostname unreachable.

 

Cause

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