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Error: "IO Exception Was Thrown!" When Attempting to Open a BI Publisher Report as a PDF (Doc ID 2427170.1)

Last updated on AUGUST 10, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.2.0 and later
Information in this document applies to any platform.

Symptoms

When opening a report in BI Publisher, as a PDF, the error below occurs:

ERROR
-----------------------
"Unable to render the report due to an error".
oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException: oracle.xdo.template.online.dms.common.XDODmsException: IO Exception was thrown!
null

Note: This is also observed when selecting PDF in the edit layout mode.

STEPS TO DUPLICATE
-----------------------
The issue can be reproduced at will with the following steps:

  1. Launch one of the impacted reports using a PDF view

Cause

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