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C2M 2.6.0.1 Error When Trying To Access Online Help (Doc ID 2444247.1)

Last updated on JULY 14, 2023

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

C2M - Customer to Meter
JRF - Java Required Files
MDM - Oracle Utilities Meter Data Management
WLS - Oracle WebLogic Server
OHelp - Online help
ORMB - Oracle Revenue Management and Billing

Using a native install of C2M 2.6.0.1 on Weblogic 12.2.1.1. When trying to open the online help the 404 not found error is being raised. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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