C2M - Cannot Request Appointments
(Doc ID 2445316.1)
Last updated on MARCH 04, 2019
Applies to:Oracle Utilities Service Order Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.2]
Oracle Utilities Customer to Meter Base - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.6]
Oracle Utilities Service and Measurement Data Foundation - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.2]
Oracle Utilities Meter Data Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.2]
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
C2M - Customer to Meter
MDM - Oracle Utilities Meter Data Management
MWM - Oracle Utilities Mobile Workforce Management
SOAP - Simple Object Access Protocol
UI - User Interface
Two issues were identified with Appointment Booking in C2M 184.108.40.206.0:
1.) When C2M makes a request for available appointments, MWM responds with the following error:
Error "text="Date/Time conversion XSD_TO_OUAF error: Invalid format: "2018-05-29-15.52.42" is malformed at "-15.52.42
2.) When triggering request for available appointments using SOAP UI and populating the date in the format expected by MWM, another error is returned:
Appointment Booking Group is blank….
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