Incoming E2B and ACK Files Are Occasionally Moved To Archive Folder Without Processing (Doc ID 2459997.1)

Last updated on JULY 13, 2023

Applies to:

Goal

Intermittently incoming E2B and/or ACK files that have been dropped in the ESM inbound folder on the Interchange Server, are moved to archive folder without being processed.

For example it was noted this occurred once when disk space on C: drive was depleted, after resolving this, it was noted that some files were just not processed and were simply moved to Archive folder.

Usually customers would receive an alert from ESM when any incoming files are not processed but in this instance did not even receive alerts for few of the files.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.