UIM7.3.5.* Issue with Transitioning SNAPBACK TN. (Doc ID 2464676.1)

Last updated on APRIL 27, 2021

Applies to:

Goal

On : 7.3.5.8.0 version, Web Services

Issues in Transition API

1. Unable to move a disconnected Telephonenumber to Pending_Assign
First assign a TN to a service complete the configuration now disconnect the service consequently TN would be moved to Assignment state Disconnected now change the tnType of the TN to PortedOut. After that when try to do a pending_assign on that number

2. Unable to move ported number to Pending_Assign
First assign a TN to a service complete the configuration now disconnect the service consequently TN would be moved to Assignment state Disconnected now change the tnType of the TN to PortedOut wait for a day for OOTB ruleset to move the TN to Assignment state Ported and inventory state unavailable. Now once number is in Ported state try to do a pending_assign on that number

Both the cases above fails with following error

"2018-10-11 09:27:05,991 ERROR [123456] [] [156] [ConsumerManagerImpl] [INV-220048] The resource type TelephoneNumber with Id <MSISDN> is not available because the resource is already assigned."

Custom Code:

TNConsumer cons = (TNConsumer) curConsumer;
TransitionManager transitionManager = PersistenceHelper
.makeTransitionManager();
TNAssignment assignment = (TNAssignment) cons;
transitionManager.transition(assignment,AssignmentAction.SNAPBACK);
transitionManager.transition(number, ResourceAction.ACTIVATE);
assignment.getResource().setCurrentAssignment(null);

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.