Duplicate Account/SAs Are Displayed On Premise Tree In Control Central (Doc ID 2465523.1)

Last updated on AUGUST 03, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Goal

On : 2.6.0.1.0 version, CI - Customer Information

Duplicate Account/SAs are displayed on Premise Tree in Control Central for some accounts.

Steps to recreate:
1. Search an account.
2. Navigate to the premise.
3. Account related to premise is shown twice in the Premise Tree.

Solution

	To view full details, sign in with your My Oracle Support account.
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In this Document

Goal

Solution

References

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Duplicate Account/SAs Are Displayed On Premise Tree In Control Central (Doc ID 2465523.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!