Dashboard Portal Hangs Up Preventing User From Clicking Any Context Menu Items
(Doc ID 2468169.1)
Last updated on JANUARY 24, 2023
Applies to:
Oracle Utilities Operational Device Management - Version 2.2.0.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.2.0.1.0 version, System Wide
ACTUAL BEHAVIOR
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Dashboard Portal hangs up preventing user from clicking any context menu items
STEPS
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The issue can be reproduced at will with the following steps:
1. Search for and bring up an asset in current context
2. Click edit on the asset. maintenance UI map comes up
3. Edit the asset and click save. Dashboard current context refreshes; when hovering mouse over dashboard, the cursor is spinning, and the user is unable to click on anything
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |