My Oracle Support Banner

Billing Care: Populating BillingCare Program Name in Correlation ID (Doc ID 2471682.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.5.0.19.0 version, Customer Care

Currently the cm.pinlog generated as part of the Billing Care activities in BRM backend do not have the BillingCare Program Name.
Here the user have a lot of customization done based on the Program name fetched from cm.pinlog. Can the "UnknownProgramName" be replaced with meaningful application name like "BillingCare" similar to how it is being seen in CustomerCenter

Eg:

For Customer Center:

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.