Error While Billing After Adding New Event To An Existing Product (Doc ID 2476547.1)

Last updated on AUGUST 28, 2023

Applies to:

Symptoms

On : 7.5.0.20.0 version, Subscription Management

After adding monthly cycle forward event to an existing product, while billing, received errors in the log as below and the new resource is not reflected.

STEPS
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1. Create a simple product which rates data usage.
2. Create a new deal out of the newly created product.
3. Create a plan  and assign the above created deal.
4. Create a prepaid customer with plan from point 3.
5. Move PVT 3 to 4 times and run billing every time you move .
6. Leave the time as it is and change the product from point 1. Add a monthly cycle forward event which grants let say -1000000000 resources for 1 billing cycle.
7. Move then to next month and run billing.

Changes

Cause

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