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COM Issue: Performance Issue In The Parallel Automation Tasks Processing With OACC Configuration (Doc ID 2482687.1)

Last updated on DECEMBER 05, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version, Other

Performance issue in the parallel automation tasks processing with OACC configuration

Customer implemented OACC solution to handle the parallel tasks processing for multi lob solution based on the client requirement.
There are few tasks which are not having any internal/external order data updates but still acquires the lock for longer phase results in delay in processing of other automation tasks which are in the received state simultaneously.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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