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Customer Unable to Provision Users due to Authentication Error (Doc ID 2484386.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Health Sciences InForm - Version 6.1 and later
Information in this document applies to any platform.
Provisioning

Symptoms

 Customer is trying to provision users into a study but receiving the following error:

EDC_USER_PROTOCOL_ALERT Failed to complete Operation for Action: ADD. Error code: Receiver. Error message: Authentication failed.

 

Cause

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In this Document
Symptoms
Cause
Solution

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