My Oracle Support Banner

Customer Unable to Provision Users due to Authentication Error (Doc ID 2484386.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Health Sciences InForm - Version 6.1 and later
Information in this document applies to any platform.


 Customer is trying to provision users into a study but receiving the following error:

EDC_USER_PROTOCOL_ALERT Failed to complete Operation for Action: ADD. Error code: Receiver. Error message: Authentication failed.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.