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Batch is Running Slow and Getting Stuck In-Progress State (Doc ID 2484564.1)

Last updated on JANUARY 05, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.6.0.1.0, when there is heavy data load to process for overdue monitor batch, the batch is having big performance degradation.

ACTUAL BEHAVIOR
------------------------------
Overdue Process (ADMOV) is having degraded performance and some time getting stuck in-Progress state

EXPECTED BEHAVIOR
-----------------------
C1-ADMOV should finish within sufficient time limit and should not stuck.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run C1-ADMOV with large number of records

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Performance issue is affecting production.

Cause

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In this Document
Symptoms
Cause
Solution
References


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