My Oracle Support Banner

Getting Error On Click Of "Show asset Details" In Billing Care (Doc ID 2486137.1)

Last updated on JANUARY 20, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.21.0 version, Customer Care

Requirement is to customize assets section in Billing Care. Need to display service level parameters under "Show Asset Details" .How to do changes in ServiceProfileConfigration.xml" file for display some parameter.
Getting error on click of "Show asset Details"

ERROR
-----------------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create an account

2. Able to see service under Assets

3. Click on "Show assets Details" option


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.