Crew Shift Completion Remote Message Discarded Immediately
(Doc ID 2486436.1)
Last updated on SEPTEMBER 26, 2022
Oracle Utilities Mobile Workforce Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.3]
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Mobile Communications Platform
Crew Shift Completion Remote Message discarded immediately
A user completed their Crew Shift on the hybrid MCP successfully. The Remote Message was sent to MWM, but immediately canceled/discarded. The Crew Shift never completed as a result.
When trying to log back into their MDT, they received an error saying the Shift was already started on another device and were unable to log back in.
Crew Shift completion Remote Message discarded/cancelled
"Shift already started on another MDT" error when logging back in is incorrect because it was the same MDT "KLP" that started the Shift and attempted to resume it on the device.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.