Geo Type/Value Search In The Control Central Not Finding Records With SP Geo Populated
(Doc ID 2486831.1)
Last updated on SEPTEMBER 20, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]Information in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, ENV - Environment
ACTUAL BEHAVIOR
---------------
Control Central Search by Geo Type / Val does not return result if Geo Value is on SP Geo and not on Premise Geo.
EXPECTED BEHAVIOR
-----------------------
According the Control Central Geo Type/Value Search Zone, it should be able to retrieve the Premise even if the Geo Type/Value is only in the SP but not in Premise.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
The problem with the Geo Type/Value search in the Control Central is that it doesn’t seem to work if the Geo Type is in the SP and not in the Premise as shown below:
1. Set on Premise -- Geo Data:
Timezone set with Geo Type value leave as null
2. Set on SP Geo Data:
3. Searh on Control Central - Main Tab
Search Result – Return nothing
4. Update Premise Geo Data Value:
On Premise page, Geo Data Tab, Update Geo Tape and Geo Value
5. Searh on Control Central - Main Tab
Search by "Geo Type" with Geo Type Value
Results are now returned by the search
According the Control Central Geo Type/Value Search Zone, it should be able to retrieve the Premise even if the Geo Type/Value is only in the SP.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |