How to Add a Custom Field to Web Call Entry and Have it Stored in the INCIDENTS Table? (Doc ID 2490828.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Goal

What is required to add a custom field to caller information (in Web Call Entry) to appear in the TROUBLE_CALLS and INCIDENTS tables?

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

How to Add a Custom Field to Web Call Entry and Have it Stored in the INCIDENTS Table? (Doc ID 2490828.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!