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How to Add a Custom Field to Web Call Entry and Have it Stored in the INCIDENTS Table? (Doc ID 2490828.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Goal

What is required to add a custom field to caller information (in Web Call Entry) to appear in the TROUBLE_CALLS and INCIDENTS tables?
 

Solution

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In this Document
Goal
Solution
References


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