My Oracle Support Banner

Admin User Locked With "You have exceeded the number of allowable login attempts and your account has been locked." And Cannot Login (Doc ID 2495579.1)

Last updated on NOVEMBER 17, 2022

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to login with admin user in Agile Web Client the following error occurs.

ERROR
You have exceeded the number of allowable login attempts and your account has been locked.

STEPS
The issue can be reproduced at will with the following steps:
1. Log into Web Client with admin user

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.