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Activity Defaulting From Work Request Instead Of WO (Doc ID 2500515.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.2.0.1.0 version, WAM Work Management

ACTUAL BEHAVIOR
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Found a Work Request in an Approved status, created a Work Order from the WR, updated Work Priority and Required By Date, and saved the Work Order. I created an Activity on the WO, and Work Priority and Required By Date values defaulted to the old values from the WR instead of the updated and saved info on the WO.

EXPECTED BEHAVIOR
-----------------------
For Activity to default new/changed data, not the original

STEPS
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The issue can be reproduced at will with the following steps:
1. Search for a Work Request in Approved status
2. Created a WO from the WR
3. Change the Work Priority and Required by Date and save the WO
4. Create an Activity
5. --Required by Date and Priority is defaulted to the old data

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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