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Appointment Booking Page Shows Error While Getting Response From MWM (Doc ID 2501926.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Utilities Customer to Meter Base - Version to [Release 2.6 to 2.7]
Oracle Utilities Meter Data Management - Version to [Release 2.2 to 2.3]
Oracle Utilities Service Order Management - Version to [Release 2.2 to 2.3]
Oracle Utilities Service and Measurement Data Foundation - Version to [Release 2.2 to 2.3]
Information in this document applies to any platform.


On the C2M (or MDM/SOM) Appointment Booking portal, when you click Request Slot in the SP Activities Zone, and the communication with MWM works but is slow to respond, the Appointment Booking Results continues to show an error message in red at the top of the zone until MWM responds.


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