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Web Call Entry Error "populateCustomerInfo: command failed due to an exception 'null'." (Doc ID 2504586.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Goal

An error occurs when inputting data into the web call entry screen in NMS 2.3.0.2.x

The data appears to show up in the work agenda trouble info. the error is:

populateCustomerInfo: command failed due to an exception 'null'.

 

Solution

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In this Document
Goal
Solution
References


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