Web Call Entry Error "populateCustomerInfo: command failed due to an exception 'null'."
(Doc ID 2504586.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.
Goal
An error occurs when inputting data into the web call entry screen in NMS 2.3.0.2.x
The data appears to show up in the work agenda trouble info. the error is:
populateCustomerInfo: command failed due to an exception 'null'.
Solution
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In this Document
| Goal |
| Solution |
| References |