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Web Call Entry Error "populateCustomerInfo: command failed due to an exception 'null'." (Doc ID 2504586.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.3]
Oracle Network Management for Utilities - DMS - Version to [Release 2.3]
Information in this document applies to any platform.


An error occurs when inputting data into the web call entry screen in NMS

The data appears to show up in the work agenda trouble info. the error is:

populateCustomerInfo: command failed due to an exception 'null'.



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