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Refund Bill Is Not Working In Billing Care (Doc ID 2505475.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.21.0 version, Customer Care

Refund Bill is not working if the amount is greater than $999.99 and displays an error "ENTER AMOUNT GREATER THAN 0.00" 

 Error in server log:

Cause

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In this Document
Symptoms
Cause
Solution
References


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