Case Log Details Does Not Wrap
(Doc ID 2512171.1)
Last updated on SEPTEMBER 26, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and laterOracle Utilities Framework - Version 4.3.0.5.0 to 4.4.0.0.0 [Release 4.3 to 4.4]
Information in this document applies to any platform.
Symptoms
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SP - Service Pack
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SP - Service Pack
On CCB v2.6.0.0.0, ENV - Environment
ACTUAL BEHAVIOR
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Case Log Details does not wrap
If you try to add a very long paragraph in the Case Log Details, the sentences do not wrap to the next line.
I have tested it in the following playpen environments, the issue only happens 2.6 and 2.6 SP1.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |