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CC&B 2.6 Control Central Saved Search (Enter Key) Doesn't Work (Doc ID 2513363.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

OUAF/FW - Oracle Utilities Framework

CCB - Oracle Utilities Customer Care and Billing

ETM/ETPM - Oracle Enterprise Taxation and Policy Management

On : 2.6.0.1.0 version, ENV - Environment

ACTUAL BEHAVIOR
---------------
CC&B 2.6 Control Central Saved Search (Enter key) doesn't work

We are upgrading from CC&B 2.3.1 to 2.6 and is exploring the Saved Search feature in the Control Central page. After creating a saved search and making it the default saved search. The user has to press the Search button because the "Enter key" is not working.

To reproduce:
1. Create a Saved Search from Control Central (Account ID)
2. Set Account ID saved search as the default
3. Reload CC&B. Default search on Control Central will be the new saved search
4. Type in a valid account id
5. Press 'Enter key'. No response from the system
6. Press the Search button. The list of account will be shown


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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