Template Based Completion Event Is Failing
(Doc ID 2514504.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
WAM - Oracle Utilities Work and Asset Management
On : 2.2.0.2.0 version, WAM Work Management
Template based Completion Event is failing
For a demo scenario (WAM 2.2.0.2) we have a setup that is not working as it should.
ERROR
"The server has encountered a problem. Your request cannot be processed. Please try again."
STEPS
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The issue can be reproduced at will with the following steps:
1. Under a work activity, I have a Completion Event
2. The completion event is creating a Service History
3. The Service History to create 2 activities template based: Template Work Order and Template Activity
4. Execute the Completion Event (from step 1), it will fail with "The server has encountered a problem".
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |