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Template Based Completion Event Is Failing (Doc ID 2514504.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

WAM - Oracle Utilities Work and Asset Management

On : version, WAM Work Management

Template based Completion Event is failing

For a demo scenario (WAM we have a setup that is not working as it should.

"The server has encountered a problem. Your request cannot be processed. Please try again."

The issue can be reproduced at will with the following steps:
1. Under a work activity, I have a Completion Event
2. The completion event is creating a Service History
3. The Service History to create 2 activities template based: Template Work Order and Template Activity
4. Execute the Completion Event (from step 1), it will fail with "The server has encountered a problem".


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