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Account Financial History Zone Loads With Error 'Action Invalid' (Doc ID 2519696.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.0.0 version, FT - Financials

Account Financial History zone "Action Invalid" error message is displayed on Account Financial History zone under Control Central -Account Information and Financial Query - Account Financial History portal when no account in context is loaded

ERROR
-----------------------
Action Invalid. (Message number 11001,201)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Control Central -- Account Information
2. Account Financial History (no_account_in_context)
3. Action Invalid. (Message number 11001,201)
4. Account Financial History (with_account_in_context)
5. without any error message like "Message Number , "

Cause

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In this Document
Symptoms
Cause
Solution
References


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