What Is the Expected Behavior of a Groupable Non-outage
(Doc ID 2521583.1)
Last updated on MAY 01, 2023
Applies to:Oracle Utilities Network Management System - Version 22.214.171.124.0 and later
Oracle Network Management for Utilities - DMS - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
What is expected behavior of groupable non-outage?
A trouble code has been created as a groupable non-outage. It has been found that these calls group upstream to outages regardless of groupOutageMaxAge and openGroupThreshold settings, that is, the groupable non-outage calls from weeks past will group to a new recent upstream device outage (potentially high up in the network).
The documentation on groupOutageMaxAge and other grouping rules do not discuss their behavior in relation to non-outage calls.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document