C2M - Activity's Outbound Communication In Error - Failure In D2-RetReaDtl - D2-ProMDMDtl
(Doc ID 2522853.1)
Last updated on OCTOBER 03, 2024
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and laterOracle Utilities Meter Data Management - Version 2.2.0.2.0 to 2.3.0.0.0 [Release 2.2 to 2.3]
Oracle Utilities Service and Measurement Data Foundation - Version 2.2.0.2.0 to 2.3.0.0.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.
Symptoms
Customer initiates a FA Activity of type TurnOffMeter-Emergency, which uses D2-ProMDMDtl has the MDM Data Retriever on the Field Task Type. During creation of O/B message, a failure is reported in D2-ProMDMDtl, but the logs do not provide much information as to the failure.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |