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C2M - Activity's Outbound Communication In Error - Failure In D2-RetReaDtl - D2-ProMDMDtl (Doc ID 2522853.1)

Last updated on OCTOBER 29, 2019

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 and later
Oracle Utilities Meter Data Management - Version 2.2.0.2.0 and later
Oracle Utilities Service and Measurement Data Foundation - Version 2.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer initiates a FA Activity of type TurnOffMeter-Emergency, which uses D2-ProMDMDtl has the MDM Data Retriever on the Field Task Type. During creation of O/B message, a failure is reported in D2-ProMDMDtl, but the logs do not provide much information as to the failure.

Cause

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In this Document
Symptoms
Cause
Solution
References


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